Customer service
Do you have a request or a claim? Simply use the form below to send us the most important information. Please describe your request as accurately as possible and upload photos of the damage. This will allow us to get a clear picture of the situation in advance and process your request as quickly as possible.
We will review your request carefully and get back to you as soon as possible.
Important Note
If you experience malfunctions with electrical appliances such as refrigerators, ovens, steamers, dishwashers, Quookers, etc., please contact the respective manufacturer’s service department directly. You can find the most important service contacts and phone numbers below.
Service Form
Service for Electrical Appliances
In the event of technical malfunctions with electrical appliances, please contact the respective manufacturer’s service department directly. This applies, for example, to refrigerators, freezers, ovens, steamers, microwaves, cooktops, range hoods, dishwashers, warming drawers, wine refrigerators, Quooker systems, and other kitchen appliances. Below you will find the most important service contacts and phone numbers for the manufacturers.
Bora
Phone 00800 7890 0987
www.bora.com
Gaggenau
BSH Hausgeräte AG
Phone 0848 840 040
www.bsh-group.com
Miele
Phone 0848 848 048
www.miele.ch
Quooker
Phone +41 43 411 20 30
www.quooker.ch
Siemens
BSH Hausgeräte AG
Phone 0848 840 040
www.bsh-group.com
V-Zug
Phone 0800 850 850
www.vzug.com